A 99.9% Server Uptime
We have set up our cloud website hosting platform using reliable hardware and significantly customized software. Our administrators have installed a tweaked version of Security–Enhanced Linux on each of our hosting servers to ensure the highest level of security and reliability. We’ve added several DDoS protection devices in addition to highly efficient firewall programs to make sure our internal network is invincible and safe.
All our Linux cloud website hosting packages plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you’d like to deliver a quality hosting service, you can hardly lean on the default network configuration in a datacenter. We have built our very own custom internal network so as to ensure an ultra–fast connection speed with the outside world.
And because of this, regardless of which datacenter facilities you opt for: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned cash on the line, you can’t feel truly secure. Because of this, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel satisfied with our service or in case you would like to use an even more powerful hosting solution, such as a Linux VPS web hosting packages or a Linux dedicated servers hosting packages – you’ll get your money back in full, with no obscure fees or repayment taxes.
24/7 Technical Support
If you have ever had to wait around for hours to get an answer, you are aware of how irritating this can be, even more so if your website is at stake. For this reason, we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be right here and they will reply to you within sixty minutes. And the best thing is that their average response time is under 20 minutes!